BIG4 Easts Beach Holiday Park

We’ve stayed here 3 times. First 2 times were amazing. This time was disappointing and we won’t be coming back. I’m unsure if it was the guests at the park this time around or maybe less of a cleaning schedule being public holidays, however the amenities were disgusting. I had to complain once and it didn’t change anything they were still extremely bad. We have photos on our phones of how horrible they were. There needs to be more daily and consistent checks if that’s how some disrespectful guests are treating the place. It’s so unfair on them as employees but something has to change because the good guests get the brunt of it /the poor cleaners. We couldn’t use the amenities at all, we had to use our caravan for everything but the amenities are in our rate and it’s so unfair how this week cost me and my family for 2 sites so much money when things were unusable!!! You’ve lost me as a customer now just from this weeks experience. Also it’s a premier park and this shouldn’t be happening.. especially for the rates you pay.. Even the pool area smelt like sewers this time around. We left the pool multiple times from the stench.. I think a few employees should go stand around the pool chairs and figure out where it’s coming from.. maybe the tiles need a proper scrub, maybe little kids have been peeing.. unsure. Also Christmas night was horrible for us on b4 and b5 and I spent it holding my baby back to sleep from being woken up from the fire alarm going off in the toilet block behind us.. even that felt wrong that no one cared or asked how we were after that night. I had to ring after hours to let someone know it was going off for the 2nd time. Horrible night for me as a parent soothing my baby back to sleep multiple times. Anyway it’s done now but a shame no one cares.

Fantastic location at the beach. Everything we did in the local area was a 10-30 minute drive. (Beaches, blow holes, rainforrest, jamberoo action park) Bike riding out of the park needs e bike for all those hills. Park was clean and tidy. Heated pool. Watermark. Jumping pillow. Cafe with nice food.

This was an excellent experience for a family with young children. The staff were very friendly, especially Monic, the receptionist, who was professional and courteous. The holiday park has a great location, close to Kiama Centre. We stayed in a holiday villa and the room was spotless. All the facilities were excellent! We will definitely be coming back for another visit. Highly recommend.

We recently organised a large group booking at Kiama East Beach Holiday Park for my grandmother’s 90th birthday, bringing together 50 family members for the weekend and I can honestly say it exceeded every expectation. From the moment we arrived, everything was seamless. The cabins were beautifully clean, comfortable, and provided such a great night’s sleep. The facilities are truly next-level: a huge pool with a dedicated kids’ area, an incredible water park that my children never wanted to leave, a jumping pillow, and a fantastic kids’ games room with a small indoor climbing playground which was perfect when the weather turned rainy. The kids’ club was a huge highlight. My children absolutely loved making chocolate rice bubble slices, money boxes, and even bouncy balls. It was such a thoughtful and engaging experience for them. What truly made our weekend unforgettable, though, was the staff. They were beyond accommodating and went above and beyond to ensure our large group was comfortable and well looked after. We were even able to hire the hall on Saturday night to celebrate together, and they effortlessly accommodated our catering company. Everything ran so smoothly, allowing us to simply relax and enjoy being together as a family. I cannot thank the team at Kiama East Beach Holiday Park enough for their incredible hospitality. We had the best weekend, created beautiful memories, and left feeling so grateful. As we drove out, my son summed it up perfectly when he said: “Mum, can we move here one day?” We will absolutely be back.

Our first experience of a holiday park (19/10-24/10) and we absolutely loved it! We had our camper trailer on F15 l believe it was alongside our friends on the site next to us. Staff at the front desk were lovely, the grounds are very well kept and amenities are insanely clean! We did go during school term and it was a little quieter. Thank you so much for a wonderful stay!