Franky & Co is a cafe in Bonnyrigg where dog access has not yet been confirmed — it's worth checking before you visit.
Service is questionable. They pack up at 4.30 pm and certainly let you know that they don't want to serve any customers before the end of shift at 5pm croissants are burnt
Ordered a latte and a ham and cheese croissant. Croissant sat on bench while they made everyone's coffees. By the time they made my coffee the Croissant was cold. Got my coffee and it wasn't what I ordered. Had to go back and wait fir the correct coffee to be made. Extremely poor customer service.
male staff member today (23/10/25) around 9:15am kept wiping his nose with his hand before handling my food and drink cup. then kept blowing his nose. no hand sanitisation at all. do not eat or drink here
Absolutely atrocious! Avoid this place like the plague (actually, the plague might be friendlier). The service? Non-existent. The coffee? Honestly, I’ve had better from a petrol station machine at 2am. And the staff… wow. Rude doesn’t even cut it. One girl, barely 18, decided it was a good idea to yell at me — I’m old enough to be her mother! If I wanted attitude with my latte, I’d go home and argue with my teenager. Hands down, one of the worst café experiences I’ve ever had.
Stopped for a coffee and toasted sandwich. Both awesome. Quick, friendly service.
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