The Glasshouse Hotel

Hands down the worst bar manager I’ve ever seen, had his biggest customer on the pokies doing big bets. Even though the customer was chatting to us about his big bets he kicked us out so we didn’t disturb him. I hope he never gets customers again. Stupid place

Great staff great food. It's like the pokies are on a constant pay out or something. They consistently pay. I put in 20 and walk out with $1000

The lady that works there saves the poker machines that are due to pay out for her friends and get a share of their winning She places a reserved sign on the poker machines that she knows are due to win that sign has been on the select games for hours with no money in the machine.I have videos of when her selected few come in to play they get to play the machine that has the highest chance of winning. I have seen her and videos of her excepting money from the people that win on several occasions and from the same group of people. I have filed a complaint with the gaming commission and sent them all the facts and evidence. I will post the videos online. To prove my claims don't play at this venue.

It's basically great if you're into pub gambling. The barman was friendly. They don't do anything more than finger food, which they serve to the gamblers gratis. I don't gamble, so it is not for me. I imagine though, if you are, then, it is a great pub.

The new ATM location here is ridiculously terrible. They’ve placed it downstairs in what feels like a bunker, where there is zero reception and no network access at all—a huge thanks to Australia’s network infrastructure. If you need to transfer money, check your balance, or do anything requiring internet access, you're completely out of luck. The situation is even worse because when you return to the surface, your phone needs a full recovery process, often requiring a restart just to regain signal. It’s beyond inconvenient and makes the entire experience frustrating. Whoever decided to relocate the ATM clearly didn’t consider customer experience. A modern ATM should be placed somewhere accessible, not in a complete dead zone. Very poor decision!