Hillside Hotel

Have never been here before but it was gorgeous! The spaces provide a beautiful rustic garden vibe in the upstairs event area. GF pizzas were delicious and taste exactly like the other pizzas. I will definitely look to have my next event here.

Celebrated my daughter’s 15th birthday with a large group of teenage girls. Atmosphere was great, food and service was excellent and staff went above and beyond to ensure we had a great evening, even helping retrieve a lost phone behind one of the seats in the booths. Will definitely be back with family and friends and recommending to anyone who will listen.

We celebrated our daughter’s event last night in the Oasis room at Hillside Hotel, and the whole experience was truly fantastic. For the past two months, Zoe supported me through every step of the planning. She was patient, organised, and always there whenever we needed guidance. Her care and attention made the entire process so easy and stress‑free. On the night, Suzi and Gabe were our hosts, and they were absolutely wonderful, incredibly friendly, kind, polite, and attentive. They looked after our guests beautifully and created such a warm and welcoming atmosphere. The food was fantastic as well — fresh, delicious, and beautifully presented. Our guests kept commenting on how good everything tasted and looked. Every staff member we met at Hillside Hotel was so friendly and helpful. Their kindness and professionalism made our daughter’s celebration truly special. We are so grateful to the whole team for giving us a night we will always remember.

My partner and I came here yesterday and it was an amazing experience. It is beautiful inside, and the food was absolutely incredible. I had the brisket rigatoni and it was the best pasta ever! My partner also ordered a beer but the tap ran out of what he was after. He tried to order another and that was out too. He bought a different beer and was happy with that, then the staff came and gave him the original beer he wanted to make up for the fact it had been out, which was so incredibly nice and out of their way. The staff were all so lovely, the food was amazing and we overall had such a nice time. We will be coming back here often for food and drinks and I’ve decided to maybe plan an event here because of the service!

The manager needs to allow the staff to do their job without interruption. I ordered a Jamison's whiskey and dry when the manager interrupted and told the staff member to use a different bottle from the one she had selected to make my drink. I couldn't hear the conversation that took place but she was clearly frustrated by the interruption, and the drink was $12:60. I happily paid and left a tip, then realised the drink was either not Jamison's or was watered down. I do not say this lightly as l have spent 30 years of my 56 years working in all aspects of hotel management and fine dining restaurants. I was sober on this evening and would rather not leave a negative comment if at all. I spoke to another staff member in the sports bar section who straight away offered me a replacement drink. I declined and left the premises along with the barely touched original purchase. I go out occasionally, always to eat or for social interraction, but left dissallusioned. What has happened to the great bars and people skills required for success in this field?