The Balmain Hotel

We were welcomed back for a 2nd year’s birthday celebration for our dogs and what a party it was. Weather was windy which allowed for the dogs to not bother any people and we were warmly protected by the marquee. The staff at The Balmain Hotel were accommodating helpful and even joined the celebrations for photos. Food was delicious and a great day/event.

What a great pub on the Balmain Peninsula, it still has that friendly locals feel! It has a great beer garden with live music on weekends. Staff are very friendly and they have a great menu with pub classics to modern Asian. The pub is dog friendly with a gourmet dog menu available. On Friday afternoons they have a free sausage sizzle with a selection of sausages!

The pub offers garden seating which is a real treat in Balmain on a beautiful sunny day. The new food menu offers good variety and the food was cooked really well. The dumplings were crispy and delightful. The potatoes pizza was yummy and my favourite was the steak pizza with juicy tender slices of steak. Prices are reasonable too. Good food, good vibe.

Awful experience to start off with. Walked inside for a booking said hello to who I assumed to be the manager walking past me and she looked at me and ignored me. When one of my colleagues asked her about the booking she just told him to go outside and look for it. I'm not sure what her issue was as she just lethargically says "next" when you're at the bar and after ordering your beer she slides it under the tap and doesn't even look at you or say anything. She does not smile and was so rude to everyone there. She noticed kids mucking around breaking plants in the beer garden area and just stopped, stared and walked off. The food was very average. Buffalo wings are meant to be spicy, there was no spice whatsoever and it was the most average wings I've had in a long time. The customer service here needs to be SUBSTANTIALLY improved. Feedback: Workers need to be smiling, greet you, say some sort of "cheers" "have a good one" or something after ordering and actually take you to the table you booked. Really shocked at this level of service. The manager had very standout eyebrows and English was not her first language not sure where she is from but hope this describes the person and a discussion can be had.

Had lunch here recently, and the food is absolutely delicious, particularly at the price point it's at! The team run a fantastic operation, cold beers and hot food! Loved it all in an brilliant atmosphere. Can't wait to go back!