Frankie B's Parramatta

This food was delicious. We got take away, which came in a great reusable carry bag. The menu was on a tablet and a little hard to see and probably bonuses if you are a little technically challenged, however the staff were so helpful, service was fast and as stated the food was so good. Really great atmosphere as well. Inside and outside seating. Do yourself a favor.

Dear Frankie B Team, I’m writing to share some feedback following our family dinner at your restaurant last night I don’t often provide reviews or formal feedback, but on this occasion I felt it was important to share our experience, particularly as we chose an earlier booking time to ensure a smooth visit with young children. We had a 5:30pm booking, specifically to dine before the rush. At the time we arrived, the restaurant was not particularly busy, yet we experienced an unexpectedly long wait for our meals. Unfortunately, when one of the dishes did arrive, it was incorrect and had to be taken back. We then waited a further 20 minutes for the correct dish to be served. When the food finally arrived, it was very basic in both presentation and flavour, which was disappointing given the menu descriptions and expectations for an Italian dining experience. Combined with service that felt below average and somewhat disengaged, the overall experience was underwhelming particularly for what was intended to be a relaxed family dinner. We did speak with the manager on duty, who acknowledged the issues and assured me he would contact me later in the evening, once service had settled, to discuss a partial refund. Unfortunately, I did not receive that follow-up call, which added further disappointment to an already frustrating experience. As someone who genuinely enjoys dining out and understands the realities of hospitality, I’m offering this feedback constructively. I believe there is an opportunity here to improve consistency in service, attention to detail, and communication — particularly when issues are acknowledged but not followed through. Thank you for taking the time to read my feedback. I hope it’s taken in the spirit it’s intended as honest and thoughtful input from a customer who wanted the experience to be better.

Every time I come here, it’s such a wonderful place. The food is delicious, and the service is truly excellent. It’s a place you can visit again anytime and still have a great time. I highly recommend it for families and couples to come and enjoy a lovely time together.

Absolutely loved our experience at Fb's Parammata Restaurant! The food was delicious, freshly prepared, and full of flavor — every dish was perfectly cooked and beautifully presented. The staff were friendly, attentive, and made us feel very welcome. The place has such a cozy vibe, perfect for family dinners or catching up with friends. Highly recommended! Can’t wait to come back again! Shoutout to the staff Nica and Filo Head Chef

We had a fantastic time at Frankie B’s in Parramatta! The food was really delicious, and the portion sizes were just right for any occasion—super satisfying! Whether you’re grabbing a bite with friends or celebrating something special, it’s the perfect spot. The staff there are awesome too; they made us feel welcome and were super attentive throughout our meal. I can't recommend Frankie B’s enough! I’m definitely going back!